Preview of a Learning Resource item

How the remote delivery of immigration advice evolved during Covid

This report by Ceri Hutton summarises the remote working methods being used by immigration advice providers during the Covid-19 pandemic, and presents the benefits and challenges resulting from an increasingly digitised approach to client-facing work.

The research provides practical solutions for people working in the immigration advice sector and reflects on the implications of digital transformation and remote delivery for advice infrastructure and policy.

Read the full report